Alicia J. Alexander, MSL, is the Founder and Executive Business Coach of Make A Difference Consulting, a firm focusing on Organizational Excellence. Ms. Alexander, MSL, is a respected consultant, speaker, author, and organizational strategist. She empowers organizations to achieve clarity, connection, and sustainable success through The Organizational Excellence Model System™️. Alicia J. is a contributing author of The Book on Forgiveness and Defying the Darkness, both anthologies. Ms. Alicia J. Alexander, MSL, has traveled both internationally and domestically. She resides in Pawtucket, Rhode Island, USA.